Privacy

Privacy policy

English translation provided for convenience — the French version prevails.

We process your data to fulfil your order and run your account. No reselling, no advertising tracking.

Data collected

Identity and delivery address — required for shipping.
Email address — order confirmation and tracking.
Bank details — never stored by us, handled by our payment provider.

Retention

Your order data is kept for 10 years (French accounting obligation). You can ask for your customer account to be deleted at any time; past orders remain archived for legal reasons.

Your rights

Under the GDPR, you have the right to access, rectify and erase your data and to object to its processing. To exercise these rights, write to contact@hoopcerceau.com.

Cookies

We only use technical cookies needed for the cart and payment to work. No advertising cookies, no third-party tracking pixels.